Universal Entertainment Cuts 2025 Forecast Amid Okada Manila
Japan’s Universal Entertainment Corp, owner of Okada Manila, has slashed its 2025 financial projections, now forecasting a JPY14 billion loss—down sharply from a previously expected profit of JPY800 million. Net sales expectations were also trimmed by JPY26 billion to JPY124 billion, reflecting a tougher operating environment in the Philippine integrated resort market.
The adjustment comes amid declining VIP gaming, intensifying competition and reduced tourist arrivals, which together have pressured Okada Manila’s performance. The casino reported a 15.3% drop in quarterly gross gaming revenue compared with the same period last year. VIP activity was most affected, falling more than 40% to approximately US$24.8 million.
Beyond gaming, Universal Entertainment’s Japanese pachinko and amusement machine operations also experienced delays. Regulatory hurdles slowed the launch of new titles in Q4, lowering overall unit sales below the target of 130,000 for the fiscal year.
Despite these setbacks, the company posted improvements in nine-month results. Net losses narrowed to JPY10.65 billion from JPY19.46 billion in the same period last year, while group-wide sales remained steady at JPY92.57 billion.
Universal Entertainment is implementing several operational strategies to stabilize performance. Shirley Tam has returned as EVP of casino marketing to lead targeted campaigns across both VIP and mass segments. The resort is also renovating Pearl Wing guest rooms, combining hospitality upgrades with existing gaming offerings, expected to be completed ahead of the holiday season.
The company stressed that, while market conditions remain volatile, these measures are designed to maintain customer loyalty, strengthen core operations and adapt to evolving trends in the Philippine integrated resort sector.
